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Smart remote cannot find my Roku Ultras.

I have my roku ultras hard wired, but it still cannot find it. 

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  • Eddie Flores thanks for sharing this issue, could you please share with us the following info?

    • Serial Number of your Smart Remote
    • The software version of your Smart Remote
    • Smart Remote App version 
    • Your Roku model number
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  • 2 yrs agoLast active
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