0

IR with Bouygues Telecom set-top box device not working

Hello, i added the set-top box device for my Bouygues Telecom Bbox (whish is a Sagemcom RTI422-320 BYT 253468912-B01), managing to find a similar model in the database ( but not quite).

 

It however ALMOST works, meaning that the IR communication works with the set-top box only when remote is 50cm away - if more, then remote does not work anymore (direct line of sight, no obstacles whatsoever). FYI, the IR function of the smartremote works well with my LG TV when i stand about 3 meters away.

I have ad no issues with the set-top box or the dedicated remote for the last two years, they did and still work perfectly fine.

But i have this IR control distance issue with the smartremote which i would like to resolve. The remote becomes useless indeed if i have to stand 50cm from the box and from my 55 inch TV... Can you help ?

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
reply to topic
Like Follow
  • 1 mth agoLast active
  • 1Replies
  • 49Views
  • 2 Following

Still have questions?

Send us an email and we'll help out. Contact us