Remote wake up issues and dead pixels
Hi Team, my remote often doesn't wake up when picked up or moved, sometimes it takes half a dozen strong taps to get it to wake or I have to shake the thing around to get it to respond, a known issue or faulty h/w perhaps ?
The other issue i've noticed is what appear to be dead pixels that have started to appear on the remote, has anyone else seen this or reported this ?
Hi Paul Scott thanks a lot for reaching out could you please share with us after how much time in sleep mode this happens? Also concerning your dead pixels, could please send a picture to email@example.com with the Serial Number of your Smart Remote?Reply