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Samsung SmartThings Hub

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  • I currently have everything in my house connected to my SmartThings hub, so prioritizing this integration will allow many customers to be able to quickly connect to a lot of missing devices, including lights, speakers, TVs, locks, thermostats, Apple HomeKit, etc.

    SmartThings integration should be your top priority

    Reply Like 10
  • Same here. I have a house full of hue light bulbs and alexa devices and also unusual and less see known devices some with publicly developed open source integrations, some country specific products or version of products. My central common gateway to almost every gadget I own is my Samsung Smartthings hub so If you intergrate to Smarthings you'll have integrated to a tonne of quirky less see known devices as a result. You will have added a tonne of value to Seven hugs remote for me and many other potential and current customers. Thus has to be a High priority. 

    Reply Like 4
  • Agreed,  you can get alot more bang for your buck by integrating smart things.  SmartThings can also use the devices it pulls from Harmony, WeMo outlets, etc.  

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  • I agree!!

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  • Ditto!

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  • I haven't bought the remote yet (hoping to get remote for Christmas) as most of my house is on Smartthings even though there is a lot i  can use it for now. looks to good to be true but all reviews look awesome.

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    • John Pawley it's a neat remote and I've got it working with Apple TV, all my IR equipment and Hue light bulbs but I've not really spent much time configuring it yet. I'll put them😊time in once Fire TV and Samsung Smarthings are available. Then it suddenly becomes something the wife doesn't think I shouldn't have bought! 😁

      Reply Like 1
    • Bill Simmons exactly.  

      Reply Like 1
  • Hope it happens soon. The main reason for getting the sevenhugs was to be able to control all my diveces quickly in a remote. My iPhone does have the ability to control it all but I have to keep changing apps.

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    • Same here. The unique user interface of pointing and then controlling, means any guest could control my heating, lighting and other gadgets. SmartThings integration would complete the whole reason I invested in Seven Hugs' product. 

      Reply Like 1
  • Thank you and we appreciate all the suggestions, our team is working on this and we hope to have it ready very soon. Thank you for your patience.

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  • You would think, they would have this done first. But at this point,  I would be happy with anything other than my infrared and nest lol. I'm pretty disappointed in this purchase,  every reason I bought this, I cant even use it for. I'm waiting to do a public review on it so they can at least have some integration.  If I did it now, no one would buy it 😂 

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      • Bolu OSevenhugs
      • Customer Care
      • Moboluwaji_Okupe
      • 6 mths ago
      • 2
      • Reported - view

      John Brackney Hi John, please rest assured that everything that was promised to come with the Smart Remote will unfailingly arrive, it may just take some time. Our dev team works round the clock doing various testing for future integrations so please stay tuned, we have some great releases planned for Q1 2019 !

      Reply Like 2
    • Bolu O do hope there are some integration announcements soon. I've been fairly disappointed as well at lack of integration frequency or open developer kit to write our own. This device's kickstarter announcement was advertised on smartthings forums years ago so continued lack of integration continues to make  the remote rather underwhelming. 

      Reply Like 1
      • Bolu OSevenhugs
      • Customer Care
      • Moboluwaji_Okupe
      • 4 mths ago
      • Reported - view

      Scott Alexander Definitely, we will soon have some new announcements (also concerning SmartThings Integration) very soon. It has indeed taken us quite some time to iron out all the kinks in order to ensure that it will work as intended but we are still on track.

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    • It is good to hear that announcements are coming soon. Integration with Smart Things is a must. 

      Reply Like 1
  • Need control for Samsung Q8F tv

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  • Wrong thread

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    • Bill Simmons My Q8F controls via Alexa through the SmartThings integration, and the remote is not IR so right now the Sevenhugs can't control it, nor does it see it.  I don't think it's the wrong thread.

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  • So it's almost the end of Q1 and again sevenhugs has failed to produce any integration with smartthings.  I hate to say it, I have lost all hope for this company and contemplating selling my remote.  Since at this point it's just an expensive paper weight with lied to expectations.  You shouldn't sell a product based on integrations you don't have. 

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    • John Brackney sad and 100% true! This experience has also turned me off from backing other tech Kickstarters. 

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  • From what I can tell in Announcements, the only new integration delivered in Q1 was the Shield. Certainly not the release pace I expected...

    Reply Like 1
  • Scott Alexander Greg Prepetit We are sorry that the current pace of integrations does not meet your expectations. Our team is doing its best to release more integrations as soon as possible based on the requests we receive. We are also working on our SDK in order to fasten the current pace as soon as possible. 

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    • Anne-Sophie F. I can definitely understand that programming is hard. I just wish SmartThings, and Smart Hubs in general, wasn't a big selling point in this remote. Also in the Kickstarter, we got pretty good updates. However now, the update notifications looks to have stopped. Probably because of all the work being done on the back end. 

       

      I'm just really looking forward to being able to have guests grab the remote, point it at a device connected to SmartThings and turn them on. They can do it with my Google Home, but  this would definitely help with the older family members who can't really speak English.

      Reply Like 1
  • Thanks Anne-Sophie F. , appreciate the official comment even if not a fun one. Just to provide some objective context, here is the SmartThings thread that Sevenhugs (or someone pretending to be SevenHugs) weighed in on 2.5 years ago. https://community.smartthings.com/t/smart-remote-by-sevenhugs-control-anything/46609/8. Further for awhile back in 16 the SevenHugs website mentioned SmartThings compatibility. So with all the early hype around SmartHub compatibility and SDK for community contributions, its just frustrating to see all of that still be vaporware at this point in the release cycle... Hoping to see IFTTT at least soon other thread promised that in Q1 but no update for 30 days.. Could we get one there? Ultimately hope product eventually delivers on its claims but as of yet I'd say still very incomplete from what was initially advertised. 

    Reply Like 3
      • Bolu OSevenhugs
      • Customer Care
      • Moboluwaji_Okupe
      • 3 mths ago
      • 1
      • Reported - view

      Scott Alexander Hi Scott, we do understand your point of view and realistically during the campaign we had hoped to have Smartthings integrated very swiftly. Please understand that our dev team are always working round the clock in order to provide integrations for the various popular suggestions that come from our community and Smartthings is very high up on our list. These things however sometimes take more time than initially projected due to the various intricacies that go into this as I'm sure you can understand and we prefer to make sure everything works seamlessly and without any drawbacks when we finally do release our integrations. Please rest assured that this is definitely still on the books for 2019, it may just take a little more time. 

      Thanks for your patience and understanding.

      Reply Like 1
  • Anne-Sophie F.  you might want to start looking for another job. A company that makes false promises and cant deliver according to  their own timeline,  wont make it very far. 

    my prediction is that they will go bankrupt before they get smartthings up and working.

     

    I hope I'm wrong  because I would like to use this paper weight. 

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  • So I'm assuming that this isn't going to happen 

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    • John BrackneyI know the Smartthings timeline not what is backers hoped for, and suspect many people backed because of the SmartThings pitch. I do not use my remote except if a gadget enthusiast rocks up at my house and then I use It simply as a theoretical demo piece to turn a couple of hue light bulbs on and off by pointing at them. That's after I've recallibrated the sensors every time I pick it up! And I mean every time!!!! I have 80+ gadgets that this remote would operate if the SmartThings integration was delivered as promised but right now the latest commitment is 2019, and we're not half way through 2019 yet. 

      It is what it is and I shall be patientily waiting for news over the next few months. 

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    • Bill Simmons  I was hopeful around the time they promised it for the first quarter of 2019, unfortunately that has gone and passed yet we haven't seen any new releases for wifi enabled devices.  Nor anything on iftt. I dont think they will get it pushed out at this point. Whether its poor management,  lack of funding or lack of reliable programmers, it's just a pipe dream they sold to all us sucker's.  I for one want to get a class action lawsuit started for the false advertising.  At least recoup some of my losses.  

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    • John Brackney I certainly won't be doing anything dramatic or threatening anybody with revenge or compensation claims. You win some you lose some. I hope SevenHugs succeed. A Kickstarter backing is a gamble. These are never well established large manufacturing companies behind these products they are small groups of ambitious people with unique ideas on a massive learning curve. Personally I enjoy watching the journey unravvle with updates about whats gone well, what didn't got go well and what they learnt. I have no intention of putting any more pressure on them. That just increases the chances of failure. 

      Reply Like 3
    • Bill Simmons I don't know about you, but I bought this from bestbuy, with full expectations of a working product considering it was advertised as working with smartthings. Of course I was a bit irate when I pull it out and it doesn't work with 95% of my devices.  

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    • John Brackney I didn't but from a high street store or online retailer so my expectations were different. For you I'm sure a refund is an easier option than litigation. 

      Reply Like
    • John Brackney John Brackney I didn't buy mine from a high street store or online retailer so my expectations were different. For you, I'm sure a refund is an easier option than litigation. 

      Reply Like
  • John Brackney Bill Simmons We are sorry that it's taking us more time than expected to be able to develop the integration with Smartthings hub. We have worked a lot on the past few months on getting the current experience better, fixing the battery life and several bugs that were annoying for current users of Smart Remote. We'll continue doing that and will add more integrations in the coming months, Smartthings is still on our roadmap. Also, our team has been working on the SDK too and we hope to release it as a beta version soon.

    Reply Like 1
    • Anne-Sophie F. Hi, can you please specify when we can expect an integration with Smartthings? The device has been marketed as a remote for all those smart devices at home. So We would like to see integrations with platforms which are responsible for the home automation within our houses. At this moment the device makes no sense without decent integrations. If we need our smartphone for 90% of the actions we want to trigger... It is irrelevant to have a Sevenhugs remote to trigger 10% of the remaining actions.

      Thank you in advance for your reply!

      Reply Like
    • Jens Van Hoof 

      Jens Van Hoof we are currently discussing with Samsung to get a validation to implement this integration. We'll make sure to update you as soon as we have more information from them.

      Reply Like
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