John Pawley it's a neat remote and I've got it working with Apple TV, all my IR equipment and Hue light bulbs but I've not really spent much time configuring it yet. I'll put them😊time in once Fire TV and Samsung Smarthings are available. Then it suddenly becomes something the wife doesn't think I shouldn't have bought! 😁

Bill Simmons exactly.  

Same here. The unique user interface of pointing and then controlling, means any guest could control my heating, lighting and other gadgets. SmartThings integration would complete the whole reason I invested in Seven Hugs' product. 

John Brackney Hi John, please rest assured that everything that was promised to come with the Smart Remote will unfailingly arrive, it may just take some time. Our dev team works round the clock doing various testing for future integrations so please stay tuned, we have some great releases planned for Q1 2019 !

Bolu O do hope there are some integration announcements soon. I've been fairly disappointed as well at lack of integration frequency or open developer kit to write our own. This device's kickstarter announcement was advertised on smartthings forums years ago so continued lack of integration continues to make  the remote rather underwhelming. 

Scott Alexander Definitely, we will soon have some new announcements (also concerning SmartThings Integration) very soon. It has indeed taken us quite some time to iron out all the kinks in order to ensure that it will work as intended but we are still on track.

It is good to hear that announcements are coming soon. Integration with Smart Things is a must. 

Bill Simmons My Q8F controls via Alexa through the SmartThings integration, and the remote is not IR so right now the Sevenhugs can't control it, nor does it see it.  I don't think it's the wrong thread.

John Brackney sad and 100% true! This experience has also turned me off from backing other tech Kickstarters. 

Anne-Sophie F. I can definitely understand that programming is hard. I just wish SmartThings, and Smart Hubs in general, wasn't a big selling point in this remote. Also in the Kickstarter, we got pretty good updates. However now, the update notifications looks to have stopped. Probably because of all the work being done on the back end. 

I'm just really looking forward to being able to have guests grab the remote, point it at a device connected to SmartThings and turn them on. They can do it with my Google Home, but  this would definitely help with the older family members who can't really speak English.

Scott Alexander Hi Scott, we do understand your point of view and realistically during the campaign we had hoped to have Smartthings integrated very swiftly. Please understand that our dev team are always working round the clock in order to provide integrations for the various popular suggestions that come from our community and Smartthings is very high up on our list. These things however sometimes take more time than initially projected due to the various intricacies that go into this as I'm sure you can understand and we prefer to make sure everything works seamlessly and without any drawbacks when we finally do release our integrations. Please rest assured that this is definitely still on the books for 2019, it may just take a little more time. 

Thanks for your patience and understanding.

Anne-Sophie F. Bolu O In case you forgot, you can actually sue for false advertising.  Heres a how to wiki 🤣 

https://m.wikihow.com/Sue-for-Deceptive-Advertising

I would read the first couple lines just to freshen up.  

John BrackneyI know the Smartthings timeline not what is backers hoped for, and suspect many people backed because of the SmartThings pitch. I do not use my remote except if a gadget enthusiast rocks up at my house and then I use It simply as a theoretical demo piece to turn a couple of hue light bulbs on and off by pointing at them. That's after I've recallibrated the sensors every time I pick it up! And I mean every time!!!! I have 80+ gadgets that this remote would operate if the SmartThings integration was delivered as promised but right now the latest commitment is 2019, and we're not half way through 2019 yet. 

It is what it is and I shall be patientily waiting for news over the next few months. 

Bill Simmons  I was hopeful around the time they promised it for the first quarter of 2019, unfortunately that has gone and passed yet we haven't seen any new releases for wifi enabled devices.  Nor anything on iftt. I dont think they will get it pushed out at this point. Whether its poor management,  lack of funding or lack of reliable programmers, it's just a pipe dream they sold to all us sucker's.  I for one want to get a class action lawsuit started for the false advertising.  At least recoup some of my losses.  

John Brackney I certainly won't be doing anything dramatic or threatening anybody with revenge or compensation claims. You win some you lose some. I hope SevenHugs succeed. A Kickstarter backing is a gamble. These are never well established large manufacturing companies behind these products they are small groups of ambitious people with unique ideas on a massive learning curve. Personally I enjoy watching the journey unravvle with updates about whats gone well, what didn't got go well and what they learnt. I have no intention of putting any more pressure on them. That just increases the chances of failure. 

Bill Simmons I don't know about you, but I bought this from bestbuy, with full expectations of a working product considering it was advertised as working with smartthings. Of course I was a bit irate when I pull it out and it doesn't work with 95% of my devices.  

John Brackney I didn't but from a high street store or online retailer so my expectations were different. For you I'm sure a refund is an easier option than litigation. 

John Brackney John Brackney I didn't buy mine from a high street store or online retailer so my expectations were different. For you, I'm sure a refund is an easier option than litigation. 

Anne-Sophie F. Hi, can you please specify when we can expect an integration with Smartthings? The device has been marketed as a remote for all those smart devices at home. So We would like to see integrations with platforms which are responsible for the home automation within our houses. At this moment the device makes no sense without decent integrations. If we need our smartphone for 90% of the actions we want to trigger... It is irrelevant to have a Sevenhugs remote to trigger 10% of the remaining actions.

Thank you in advance for your reply!

Jens Van Hoof 

Jens Van Hoof we are currently discussing with Samsung to get a validation to implement this integration. We'll make sure to update you as soon as we have more information from them.

Anne-Sophie F. any idea if we have an updated timeline? If so, can you update the listing as well..

Kevin Smith  yes, return it. Don't look back. They haven't even updated their website.  It still says smarthings coming early 2019 😂🤣😂 

Kevin Smith I signed up for their beta and they haven't even contacted me. They don't care about this integration and honestly I'm thinking of selling the remote. 

It would be great if this was included, but I can't sell this to my customers for their smart homes without the integration. Very sad

Anne-Sophie F. so what's the status, instead of saying yeah we are trying, and not delivering any word. Give us status updates. 

Why haven't you reached out to me to test integrations/help develop one. I've expressed interest and even bought the remote in hopes that you would give me access so I could make this happen. Empty promises are just that, empty. 

Daniel Anner We are in discussion with Samsung. For now you could only launch Smart Remote Scenes via your Smarttings but their API would not allow us to control Smartthings via Smart Remote. We are still willing to deliver this integration and are trying to find solutions for that. In the meantime, we have also worked on new features such as IFTTT Webhooks and HTTP requests and we are currently testing whether this could help control with Smartthings or not.

Anne-Sophie F. just a comment on your last message.

Please do not use a third party like ifttt for Smartthings control. The delay is way to high to control a smart home.

Remote systems have been integrated into Smartthings in the past. For example the Logitech pop system or even the actiontiles webapp. They both have full access the the system through there own smartapp integration. I'm sure you could do the same thing if you really want to get this feature out there. If you do I'm seriously willing to order 3 of your systems the same day.

Anne-Sophie F.  I have had zero issues with IFTTT, there is a delay occasionally.  Which in my case that delay has been less than a second.  I would be perfectly happy with IFTTT integration.  I would at least be able to use my remote. 

Anne-Sophie F. I wasn't aware of any IFTTT Integrations with the Seven Hugs remote. Could you point me to some more info?

IFTTT in my experience, is not much use for any real time interactions where any delays longer than fractions of a second would surely make a positive user experience impossible. 

Bill Simmons This integration is not available yet but we are currently beta testing it. It will be an IFTTT Webhook integration. I will make sure to let you know here as soon as we release it.

Anne-Sophie F. Thank you. 👍😁👍

Scott Alexander thanks a lot for sharing this. We are currently beta testing our SDK, would you be interested in beta testing it? If yes, please fill this form here and we'll follow up.

Anne-Sophie F. your form asks if I'm willing to sign a license agreement without showing me the agreement and my answer of maybe isn't an option. Is there a way to see the agreement before telling you I'm willing to sign it? 

Scott Alexander if you answer yes to this and you are selected to be part of the beta tester, you will receive both NDA and license agreement to sign. At this moment you can choose not to sign it if you do not agree with the terms.

Anne-Sophie F. I'd be happy to take part in testing. I'm already getting beta software. I have over 100 SmartThings devices 

Bill Simmons please check our latest release notes on the pilot forum, you will have all indications there to beta tests IFTTT Webhooks. I just pinged you on it.

John Brackney I did work them that webhooks wouldn't do. IFTTT has way to much lag for smart home application.

But im guessing from what they said that IFTTT it's a temporary fix untill they sort out integration with Samsung.

George V John Brackney our team will look at the lag to see if we can improve this. I confirm that we'll still try to sort out a real integration with Samsung. Thanks a lot for your feedback!