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Sonos: can only see two of my devices

Right now, I’m only able to see two of my Sonos Connect devices.  I have four, plus a speaker.  Will we get support for entire Sonos networks?

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  • Hi  Joe Saul could you please let us know the different models and software versions of your Sonos? Is any of your Sonos setup via a Sonos boost setup?

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  • Nothing is in a Boost setup (I had Sonos before that came out).  Here is the information on the five units.  The ones I can see are Living Room and Kitchen:

     

    Associated ZP: 192.168.254.39

    ---------------------------------

    Connect: Kitchen / Loft

    Serial Number: 00-0E-58-26-BA-B2:E

    Version: 9.3 (build 47259120)

    Hardware Version: 1.1.16.4-1

    Series ID: S100

    IP Address: 192.168.254.33

    WM: 1

    r8: 16.0-7

    ---------------------------------

    Connect: Library

    Serial Number: 00-0E-58-27-97-E8:0

    Version: 9.3 (build 47259120)

    Hardware Version: 1.1.16.4-1

    Series ID: S100

    IP Address: 192.168.254.19

    WM: 1

    r8: 16.0-7

    ---------------------------------

    Connect: Living Room

    Serial Number: 00-0E-58-27-36-6E:2

    Version: 9.3 (build 47259120)

    Hardware Version: 1.1.16.4-1

    Series ID: S100

    IP Address: 192.168.254.42

    WM: 1

    r8: 16.0-7

    ---------------------------------

    Play:5: Master Bedroom

    Serial Number: 00-0E-58-50-2F-22:B

    Version: 9.3 (build 47259120)

    Hardware Version: 1.16.4.1-1

    Series ID: P100

    IP Address: 192.168.254.24

    WM: 1

    OTP: 1.1.1(1-16-4-zp5s-0.5)

    ---------------------------------

    Connect: Office

    Serial Number: 00-0E-58-2B-67-CC:D

    Version: 9.3 (build 47259120)

    Hardware Version: 1.1.16.4-1

    Series ID: S100

    IP Address: 192.168.254.39

    WM: 1

    r8: 16.0-7

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  • Hi  Joe Saul  thanks a lot for sharing these details, we'll get back to you as soon as we have news.

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      • Sevenhugs
      • Sevenhugs
      • 3 mths ago
      • Reported - view

      Joe Saul could you please try to power cycle all your Sonos before doing the discovery and make sure your Smart Remote is close to your router when doing it? Please let us know if that helps.

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      • Sevenhugs
      • Sevenhugs
      • 1 mth ago
      • Reported - view

      Joe Saul We just released a new software of Smart Remote that is fixing this issue. Could you please update your Smart Remote v0.67.10. Updating your Smart Remote, removing your current Sonos and adding them again via your Sonos account (Add a Wi-Fi device and select "Sonos" under "Accounts") should fix this issue. 
       

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  • 1 mth agoLast active
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