Product Ideas & Feature Requests

2

Press and Hold option

when you power off my Smart TV ( Samsung Frame TV )  it goes into a semi off state where the screen displays artwork. But if i press hold the power button it goes into a hard off state. 

Press and Hold would be good to go up multiple volume levels too 

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  • Thanks for submitting this feedback  Jacques Vigeant !
    If I understand correctly, when you press the icon in the carousel on Smart Remote to turn of your TV, it only displays the screensaver so you have to use your Samsung remote to be able to hold the power button and really turn off your TV. Is that correct?
    I will share your feedback with our design team so they can work on improving this feature.
    Thanks

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    • Alex T that's exactly right … when you Press & Hold power button on the samsung remote it is like a Hard OFF whereas if i simply to a simple press of the power button then the TV goes into 'screensaver/artwork' mode. This video shows the soft off https://www.youtube.com/watch?v=alpXOf79WT8

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    • Jacques Vigeant Alright, I understand. Thanks for sharing this issue and the video, we'll search for a way to improve that. Thank you for your patience

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