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Control buttons for my IR device don't work or some controls are missing

Please keep in mind that Smart Remote allows two different ways to add your infrared (IR) device:

  • Option 1: “Enter model number.”  This is the best way to add your IR devices and will give the fullest range of controls for this device. Once you’ve entered the model number of your device and selected it, your device will appear on Smart Remote.
  • Option 2: “Continue on Smart Remote.”  This method allows you to use Smart Remote to test different IR codes with your device to confirm which device you own and which IR code set will let you control it. Follow the instructions on Smart Remote to test IR codes with your device.

If option 1 doesn’t give you the right interface, you can still customize your screen layout by:

  • adding controls via IR learning
  • removing controls
  • renaming controls

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