Device & Service Requests


LG Smart TVs — Wi-Fi control

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  • To use mouse remote.
    If it is possible to use the Smart Remote's gyroscope to move mouse it's even better.

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  • This is taking to long, my remote is useless without magic remote function. It does everything for my LG Oled

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  • I request this also

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  • It does not replace the tv remote without the on-screen pointer functionality.

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    • David Katzman 

      yep, this is taking way to long🤷🏻♂️

      Reply Like 1
    • Bruce De Swaan The Enter/OK button doesn’t even work yet for my LG. That supposedly is a high priority fix according to customer service. The on screen pointer is not even in the queue yet, we have to get enough up votes here to get them started on it from what I understand. 

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    • David Katzman i know, but you can put manualy your tv code in it. Like: 55e6v and then it does work. But the pointer is the big set back in all this. Sevenhugs is letting us down big time

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    • Bruce De Swaan I agree with you...but where do I manually enter the code? My Lg TV also kept trying to recognize (and failing) the sevenhugs as a "Magic Remote"

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    • David Katzman select tv infrared install, LG enter that. And you can see the text in the picture ‘enter manual’

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    • Bruce De Swaan I'm 95% sure that's how I did enter it... And the enter/OK Button still doesn't work. I have an OLED55B6P model. Customer support said it's a high priority fix they are working on. Should I remove and try to re-add it?

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      • Bolu OSevenhugs
      • Customer Care
      • Moboluwaji_Okupe
      • 1 mth ago
      • 1
      • Reported - view

      David Katzman Hi David, for your specific model perhaps the method from Bruce may not work, however with regards to pointer, this is indeed a high priority fix for our team and we hope to implement this very shortly in one our future updates, thank you for your patience.

      Reply Like 1
    • Bolu O Hi Bolu. By switching my sevenhugs to select a different LG TV than the actual OLED55B6P model that I have, I WAS able to get the OK/ENTER button to work. So thank you for that suggestion. Can you update us on progress toward getting the on-screen pointer to work? It's a very very useful capability and without it, this remote is not as easy to use as the original remote. Thank you!

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  • +1

    LG magic remote is faster than use Control button. 

    Like flying mouse in Android tv shield device too. 

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  • Netflix, Amazon and home menu doesnt exists. 

    And ir learning doesnt works with magic remote. 

    I try to use my harmony ultimate but same thing ir learning doesnt works. 

    How can we add Netflix cmd. 

    This button exist since a long time in oled lg tv. 

    I have a 65c8v and manually the tv is not find... 

    Help ? Idea ? 

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    • Breugnot Ludovic 


      Find a solution... 

      Use Logitech harmony ultimate, use only remote function (no hub) 

      And ir learning is ok. 

      But if we need a Logitech to add function... 

      Same things for home and all commands missing. 

      Strange manipulation but it's works... 

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