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TV channel logo graphics

On the Sevenhugs home page, there's a section that shows an image of about a dozen Smart Remotes all with different screens.  One of these screens shows a collection of channel logo graphics.  Is there a way to do this yet?  That would be very helpful to have.  It's tedious to have to hunt through my cable providers guide.

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  • Scott Benes this is not available yet on Smart Remote but definitely on our roadmap. Please feel free to vote for it here

    Like 1
  • Yes, please make this happen. The pictures are very misleading. This is something the Harmony remotes have and one of the reason I decided to purchase the remote based off of your pictures.

    Like 3
  • Can we get an update on this? It's been 9 months since this was asked for here, and it shouldn't even have to be asked for since it is pictured in your falsely advertised photos that get people to purchase your product (including those of us who backed this entire project and made it possible for you). I also purchased this remote over others largely for that reason. I just looked up your product on Amazon again, and the listing you're selling with there STILL includes pictures of these channel icons on the remote that Scott Benes is referring to, even though it is false advertising to this day. The even crazier thing is that this isn't all that's showing in the photos on Amazon selling your product, that you still haven't delivered on. The weather integration would be another. Another fun fact, you seem to be finding time to update all of these places with new features, such as the color icons that were introduced not that long ago, I see it in pictures and videos, even on Best Buy's site. But you're not taking the time to correct the false advertising for something that was promised pre-Day 1, but still isn't available today, or to just finally deliver on that promise. The attached image was screenshotted from Amazon just minutes ago.

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    • Hey Frank thank you for your comment. 

      I would just like to add that rest assured, everything that we have advertised during our campaign and up until this point will unfailingly be implemented in Smart Remote. Most of what you mentioned such as Weather for example is still under development. We can definitely understand some of your frustrations about not receiving some of these updates/integrations that we promised in a timely manner, however unfortunately sometimes certain features end up taking much longer than we anticipated to integrate.

       

      Needless to say our dev team works round the clock to make sure they are able to do as much as they can. We hope that you can remain a little more patient as we have alot in store to come for 2020.

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      • Frank
      • frank325
      • 3 wk ago
      • Reported - view

      Bolu O Remain "a little more patient"? You are advertising these things right now, leading someone to believe if they buy your product right now they will get them. You are still picturing these things right this very minute in your product listing. You have the ability to change that, yet you choose not to, and instead you choose to mislead others who have not purchased this remote yet, into thinking they are going to get something that they are not going to get when they purchase and set up the product. Just like those of us who backed you, who are still waiting over 3 years later. That's just wrong. No other way to describe it. So please answer this question...Why are you still advertising features to potential customers, that they will not get when they purchase and set up the product?

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    • Frank we should not be advertising these things right now indeed, could you please share where you found this?

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      • Frank
      • frank325
      • 3 wk ago
      • Reported - view

      Anne-Sophie F. Wow. I don't know if you're trying to avoid the problem here or what. I already said it in my post above, that your smart remote is listed on AMAZON, showing screenshots of what people will not be able to do if they purchase it. I even included a screenshot, which clearly shows the AMAZON logo at the top of the screenshot. I don't know how many other places you are trying to sell this remote with screenshots advertising what it CAN'T do, but that's not my job to figure that out, that's on you to make sure your product isn't falsely advertised. I would strongly suggest going to any and all product listings you have for the remote and making sure you're not advertising functions that it cannot do today. If the wrong person sees it and files a huge lawsuit for false advertising, that will no doubt cost you a lot of money...and they would be VERY justified in doing so.

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    • Frank thanks for getting back to us. The company selling on Amazon is not authorized to do so by Sevenhugs. We are not selling on Amazon ourselves, we are only selling on our website and at Best Buy for now. This is why they are using non-official advertising that we are not using ourselves to sell Smart Remote. We have already reported this to Amazon and are waiting for their action.

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      • Frank
      • frank325
      • 3 wk ago
      • Reported - view

      Anne-Sophie F. On one hand...If you hadn't ever falsely advertised your product to begin with, they couldn't have possibly gotten that image (since it's not as if they could take the photos of the remote themselves when the remote is not capable of doing what is shown there). However, now that it's clear what I was referring to and now that you see that, I'm glad you are getting it handled so others do not continue to be misled before they make a purchase. Thanks for your response and action on this.

      Like
    • Frank We do understand your point of view and thank you for your understanding. We will make sure to take care of this.

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