Carousel interaction causes skipping on Shield

This has been ongoing issue for a while, but happens on some apps on my Nvidia Shield TV. The ones I know that this happens on is Plex, Disney+ .

When I swipe left/right on the carousel to change devices, it causes most of these affected apps to skip backwards. Really weird. Plex is drastically affected by this. Sometimes it even starts the movie completely over.

Curious if anyone else experiences this on a Shield as well.

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  • Hi Reony Tonneyck ! Good news, connection and disconnection pop-ups and interruptions in certain apps on NVidia Shield have been fixed in our latest software release. Please check out the release notes here.

  • Reony Tonneyck

    Unfortunately the Nvidia Shield seems to have a "feature" that stops some media streamer when any keyboard disconnect. (This is not related to just Smart Remote, we tested with ble keyboard and we had same behavior)


    In order to avoid this, we decided to maintain the connection even when you are not controlling the device : When you swipe in the carousel or when SR goes to sleep.


    This development is currently under tests by our QA, and it's planned to be released next month to all customers.


    So stay tuned and I hope that the next version will please you!

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    • Saad Z (Sevenhugs) ah interesting okay! Sounds good, thank you.

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