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Projector OFF button is different than the ON button

Hello all

I'm using a projector (Espon brand) at home and as there are 2 different buttons, 1 for ON and 1 different for OFF (meaning pressing 2 times on the ON won't turn it OFF), I'm wondering how to setup it properly.

But properly, I mean that if I press the icon on the carousel once, I expect it to turn ON, and if I press a second time, I expect it to detect it is on already and instead of sending ON again (which for most device is the OFF button too), I want it to send the OFF signal.

So far I handle with a custom face having both ON and OFF buttons conveniently placed on the remote screen but once I add the projector in the AV scene that doesn't work anymore for me. The AV scene uses the default smart remote mechanism that just assume ON and OFF buttons are the same. Which is not the case here. 

 

Anyone with insight on this? 

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  • Hi  Jay, there is an option we found for an Epson projector probably useful for you. As you can see in attachment, you can set to off standby confirmation. Once this option is set to off, you need one push on the off button to turn off your projector. If it didn't work, share with us the model of your projector. You could add it by model number than by Continue on Smart Remote method. By model number, you will have the best match with your device.

    For now, this is the best method we have for your case. In the future, we should develop a feature to push a button many times automatically. But we can't provide a release date.

    And for you AV scene, once you put to off standby confirmation, it should work correctly. For your information, the AV scene will use on and off button instead of a toggle. Toggle is used only when the discreet button isn't here or in the dedicated product page (outside of the AV scene).

    Reply Like
      • Jay
      • Jay
      • 5 mths ago
      • Reported - view

      Pierre Anzil 

      Hi Pierre,

      Thanks for the reply. If you look at the icon, it does say "stand-by". So in the first place it is not the same button than the on button. 

      In my case, I don't have the confirmation. But it is still the "stand-by" button that is not the "on" button. My projector is EH-TW8300. But the layout of the remote is similar. 

      1 "on" button and 1 "stan-by" button on the top row of the remote. 

      Thanks

      Jay

      Reply Like
      • Jay
      • Jay
      • 5 mths ago
      • Reported - view

      Pierre

      FYI. I tried to add through the app, only the EH-TW8200 was available. And I tried, it worked when switching on, but as the same thing happens, when I press again the projector icon at the top (in the carousel) then it doesn't work.

      Same thing. To switch off, it doesn't expect a 'ON' button but instead a 'stand by' button. 

      That is the fundamental problem. 

      I'm not sure why Epson is designing its projector like that but for the moment the smart remote doesn't easily offer a way to cope for this.

      Reply Like
  • Hello Jay ,

     

    One trick that can help you to do what you want is to customize the button ON and the button OFF of a device that have discreet ON and OFF buttons.

     

    When you customize the layout to learn your button ON and OFF, make sure that the buttons you are customising are the button ON and OFF. (When you have to select the button to add it into the layout)

     

    If you customize these two buttons, AND if your device has discreet on and off buttons by default, the av scene will automatically send your ON key at the opening and your OFF key during the av scene close.

     

    Please tell me if this help.

     

    best regards,

    Saad

    Reply Like
      • Jay
      • Jay
      • 5 mths ago
      • Reported - view

      Saad Z (Sevenhugs) 

      Hi Saad

      Sorry, I'm not sure what you mean by "discreet ON and OFF buttons". 

      Also I'm not sure what you mean for the customisation. 

      You mean adding manually a button on and a button off? 

      I did it, but I'm not sure how can customise the call sequence of an AV scene after.

      Thanks for your help anyway. 

      Jay

      Reply Like
    • Jay 

      Hello Jay,

      I just get the complete exchange you had with our support via emails, and I understood more about your problem.

      For your information, in an AV Scene, the smart remote will always send ON key to switch on and OFF key to switch off. Unless the device does not have the buttons ON and OFF. Which is not your device case.

      As you explained, when you added the button off to the device layout, this button was switching off the projector. This exactly same codeset is sent when you switch off the av scene. So it should switch off the projector also.

      We think that it's not working because of these cases:

      1) The power-off button is not working during the warm-up sequence (when the blue led is blinking)

      2) The power down need confirmation, this confirmation cannot be sent by the AV scene; you can disable this behavior: Menu -> Extended menu -> Display -> Standby Confirmation -> Off.

      If after disabling the confirmation, and making sure that you switch off the av scene after the warm-up sequence, the powering off sequence is still not working, could you please make a video that shows the EPSON powered on and off using the Epson device* (working case) and the av scene (not working case).
      * Using the smart remote use directly the device where you added the button off to the layout.

      Could you please also give us the country origin of your EPSON device so we can update our databases.

      Hope this will help,
      Saad

      Reply Like
      • Jay
      • Jay
      • 5 mths ago
      • Reported - view

      Saad Z (Sevenhugs) 

      Hello Saad

       

      Sorry to say so but i don't think we understand each other. Let me try again.

      First of all, for a moment, let's forget the AV scene for a second.

      First thing I'm trying to make work is the projector in itself.

      So I managed to create an icon for the projector and it appears in the carousel. Now, the top icon of the projector in the carousel is sending the "on" signal and only the signal "on". It works perfectly to switch on the projector and to operate (the options, etc). I miss a couple of buttons but I can add them via the learning functionality and the beta function on the app. 

      However, to switch off the projector, as it expect the "stand by" signal (and not the "on" one), I can click on the icon of the projector in the carousel. 

      So ideally i need the icon of the project to do 2 things. 

      When pressed for the first time, send the "on" signal. Then when pressed for the second time send the "stand by" signal. 
      For the moment, I created a custom face with 1 button "stand by" that is the default face for the projector so I can switch it off manually. But it would be better if I can customize the carousel icon of the projector to send "on" and "stand by" signal alternatively. 

       

      Once we do this, it will be easy to manage in the AV scene I assume. We can talk later about this one. 

       

      Hope this is clearer. 

      Reply Like
    • Jay 

      Let me recap:

      - You have the top icon that sends POWER key.
      - Your projector doesn't use toggle power key, and consider the top icon key as ON.
      - You customized the device's layout and added to it the "stand by" button.
      - You did infrared learning for this button. (I'm not sure about that)
      - This button is able to power off the projector.

      Unfortunately, it is not possible to configure the top button of your device to send two different keys: it will always use the POWER key.

      The good news is that Smart Remote AV scenes use ON key on activation and OFF key on deactivation. You can refer to this article in order to add an AV scene.

      Once the AV scene added and setup, and if your projector is not turned off when deactivating the scene, please follow this article in order to repair the OFF key using infrared learning.

      Hope this will help,
      Saad

      Reply Like
      • Jay
      • Jay
      • 5 mths ago
      • Reported - view

      Hello Saad Z (Sevenhugs) 

       

      I tried the following and it didn't work. 

       

      1. add a custom page to the projector (beta mode)

      2. selected the off button from my projector list to add a "off" button on my custom page and do IR learning

      3. do IR learning

      4. try, confirmed it worked

      So now, from the projector icon in the carousel I can switch ON, but if I click again it won't switch OFF. However with the custom page I added, I have the OFF button mapped to the "standby" signal. And it works.

       

      In the AV scene however, I cannot customize the off sequence. It expects a home scene to be active. And to add a home scene it expects a smart device compatible with home scene... which I don't have. I tried adding a sound system and tweak it fully manually but wasn't successful. 

       

      So I don't know how to use the "when this AV scene ends, activate :" part to be able to have the remote send the "off" (standby) signal to the projector. Maybe you can help me here?

       

      Jay

      Reply Like
    • Jay 

      Hello,

      Happy to know that the IR learning succeeded and that the button is working.

      In the AV scene, you don't need to customize it in order to send the "off" key. Just create it, and it will automatically use the "off" button you added.

      The part you refer to is more for Home scenes (as you said), and in that part, you can use a Home Scene to control other devices like for example your connected lights.

      In case you want to add custom steps when starting or ending your av scene, you can use this article to create a home scene.

      Recap:
      1) For your initial problem: just create the AV scene without adding anything in "when this AV scene ends, activate:". And it will work.

      2) If you want to add special commands to other devices (like lights, thermostat...) at activation or deactivation of your AV Scene, use this article to create the home scene, and modify your AV scene in order to add the home scene you will create.

      Hope this is clear,
      Saad

      Reply Like
      • Jay
      • Jay
      • 5 mths ago
      • Reported - view

      Hello @Saad Z (Sevenhugs)

      I just tried and confirm that 1) is not working. 

      When I click on the AV scene, all switch on well : projector, amp and xbox.

       

      When click on the AV scene in the carousel, only amp and xbox are switching off properly. 

      The projector is still on. I go to my projector screen, on the first page. The one I customized with the off button, I click on off and finally the projector switches off.

      Reply Like
    • Jay could you please share with us the Serial Number of your Smart Remote? It will help us figure out what goes wrong.

      Reply Like
      • Jay
      • Jay
      • 5 mths ago
      • Reported - view

      Anne-Sophie F. 

      serial number 202bc148b48b260139

      Reply Like
    • Jay 
      Hello,

      I just looked into your configuration, and it seems like you create new buttons instead of repairing the projector off button.

      So I made a video that explains how to do the repairing of your projector off button.

      Using the smartphone app, please do exactly what is done in the video. Then do the IR learning using the smart remote and the projector remote.

      After that, you can use the AV scene and it will switch on all the devices when activated, and switch off all the devices when deactivated.

      Good luck,
      Saad

      Reply Like
      • Jay
      • Jay
      • 5 mths ago
      • Reported - view

      Saad Z (Sevenhugs) Saad Z (Sevenhugs) 

      Did exactly this and still didn't worked. 

      I created a new projector, added the button from the standard Epson list (by the way, by default the off button proposed worked find once I added it as a custom 1x1 button but still KO in the AV scene).

      Then tried the IR learning to overwrite the default of Epson and it worked again to switch it off, but failed when used in the AV scene. If used under the projector screen in the carousel, then it worked fine. Somehow AV is not able to send the OFF signal to the projector when we switch the AV scene off.

      Reply Like
    • Jay 

      Could you share a a video with us where you use the remote to power off the projector (two cases: one with the device directly and one with the av scene)?

       

      You can send it directly to support for privacy purpose.

       

      Thanks,

      Saad

      Reply Like
      • Jay
      • Jay
      • 5 mths ago
      • Reported - view

      Saad Z (Sevenhugs) 

      I'll do that over the weekend. what is your email address ?

      Reply Like
    •   Jay
      Please send the video to support@sevenhugs.com , or post it here in the forum if you prefer.

      Also could you please communicate to us the button's names that you had to learn using the projector remote, so we can ask our database team to update the database of this Epson projector.

      Thanks,
      Saad

      Reply Like 1
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