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Apple TV Keyboard Pop on TV every time?

I get a keyboard connected / disconnected message on my TV every time I go to use the remote with my Apple TV. Is there a way to disable this?

 

  

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  • Hi JesseTron thanks for sharing this! This is a limitation on Apple TV's side for the BLE integration. We are trying to find ways to get around this, we'll make sure to let you know as soon as we ave a solution.

    Reply Like 1
      • Will
      • Will
      • 6 days ago
      • 1
      • Reported - view

      Anne-Sophie F. Anne-Sophie F. Yes, this was my next question as well. Please include me in notifications of when this is resolved. Thanks again!

      Reply Like 1
    • Will sure, we'll do!

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  • Ok. Thank you.

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  • How about just let me disable the keyboard function entirely until you figure it out? I would rather not have a keyboard than see this pop up every time I use the remote! I was planning to return the remote for this exact reason until I was told it would be fixed in a future release — making it sound like you had a fix and would release it soon. Now the truth that you actually have no idea how to fix it. I guess it’s because your battery is so weak you have to disconnect after 10 seconds to keep the remote from dying.

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      • Bolu OSevenhugs
      • Customer Care
      • Moboluwaji_Okupe
      • 12 days ago
      • Reported - view

      Kirby Miller Hi Kirby, apologies on our part for this inconvenience, we are definitely still working on a way to resolve this and hope to have a fix in place very soon. We will keep you updated.

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