Touch Screen layout and sensitivity area suggestions
Love the remote; I have no doubt it is insanely difficult to manage so many potential issues and devices.
That said - my main gripe is simply the area provided for up/down/left/right selection VS the middle 'select' area. I feel like the select portion would do better much smaller.
Also - I'm not sure the general layout of the screen buttons typically device to device, but keeping the keyboard button away from the much pressed 'back' button would be helpful.
In summary, the main issue I have with the remote is simply the accuracy and attention needed to select the correct 'button'.
I'm sure I'm not the first to say something and I'm sure it's not an easy fix... But for all the Mula spent on a damn remote, I'd really appreciate any sort of resolution.
Thanks for your time and listening!!!
Hi Nate Smith ,
Thank you for sharing your feedback!
If I understand correctly, you would like:
- A smaller up/down/left/right area so you can have more buttons or bigger buttons below
- The keyboard button away from the back button
I don't have an immediate fix for the first point as you can imagine, however, we'll definitely look into it for future versions.
Regarding the second point, do you know that you can customize your screen layout? This feature allows you to add/remove/edit button so you should be able to place the keyboard button away from the back button. You can even add it on a new page of controls if you don't often need it.
Please let me know how it goes and keep sharing feedback, this is really valuable to us.
Hey Allen Jackson Nate Smith , thanks for your feedback.
- When reading your comments, it seems that it's not clear enough that you can swipe to navigate up/down/left/right when using the "trackpad", it looks like you thought you have to tap on arrows. Do you confirm?
- Knowing that you can swipe with the trackpad, and that it's velocity-sensitive (you can go far on the right with a strong swipe), would you prefer the trackpad or navigation pad by default?
Thanks again for actively sharing your feedback, it helps us improve the product in future versions for you and other customers.
Yes, I thought I had to tap on the arrows, however I do prefer the other trackpad and would prefer that was the default. I love the remote and I am looking forward to being able to make buttons with upper-case letters (I was told this is in beta) and I hope to see a future update to enable custom colors and more icons. Thanks!
I am glad I found this topic. I've been raging because I can't navigate my Roku apps without hitting the wrong button and loading the wrong app. I was just about to pack this remote and return it to Best Buy. I like this remote a lot and it's pretty easy to set up. However...I think it would be a huge plus to have some physical buttons on the remote. Not a lot, but the standard directional, volume, and channel buttons (maybe power). You could place them on the top or bottom, whichever is more ergonomic. I really don't like having to look at my remote to change the volume--and that is a solved UX problem. All this said, I'm going to try changing the trackpad to the navigation pad and see if that helps.