Product Ideas & Feature Requests


Backup configuration

It would be interesting to be able to make a backup of the configuration of the application. The procedure to reset the remote control does not work well and the application also resets. So a backup outside the application in order to be able to reinject it would be fine.

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  • Great idea pascal, this is something we have actually been looking into recently as we are trying to find a way to let customers retain their settings and configurations in the case of a reset. Please do not hesitate to share any more feedback or suggestions that you may have.

  • Desperately needed - I have lost complete configuration through crashes 3 times now and the thought of starting from scratch again makes my blood boil...

    • Thomas Scheidig Hi Thomas, if this issue is recurring, could you create a ticket so that our support team could help you troubleshoot any issues that you are having with your Smart Remote as yours could potentially have an issue.

    • Bolu O I sent a note with the system log to your support email and was told you will look into it. Thx

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