Philips Hue: Livingwhite plug and Osram smart plug don't work


I have some Livingwhite plugs and an osram smart plug for controlling some lights, it works great with Philips hue (app and remote) but not with my sevenhugs smart remote ... It's only an On/Off and DIM switch controlled by hue

Help !

Thanks a lot

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  • I have the same issue.....

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  • Hi Johan THOMAS Maurice de Hond thanks for this feedback. We have notified our Engineering team, and we hope to have a fix soon. Thanks again for your help discovering this!

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  • Hi, do you have news ? too bad it did not work. Hue is not only color bulbs but a lot of devices

    Thanks in advance

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      • Sevenhugs
      • Sevenhugs
      • 5 mths ago
      • Reported - view

      Johan THOMAS  Maurice de Hond Smart Remote is not compatible yet with Livingwhite and Osram Smart Plugs but you can add your Philips Hue bulbs directly on Smart Remote if you have a bridge. Please also feel free to vote for these plugs on our voting platform:

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    • Sevenhugs Really ? Dont understand why... Of course i have a bridge and with my bridge everything is compatible and work natively with hue

      Livingwhite is a bulb from Philips and is manageable by Hue. Everything that work with hue should work with smart remote. 

      Asking us for voting for Livingwhite and Osram is like asking us for voting for Hue. I dont manage Livingwhite & Osram only, they are managed by Hue bridge

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  • 5 mths agoLast active
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