If you have added your Bose audio system via infrared on your Smart Remote and you are encountering issues controlling it, it can be due to a missing option. Some Bose audio systems use radio frequency (RF) remote to be controlled; however, there is an option in the Bose System Menu to receive IR signals. Please find below the instructions to set your Bose Audio System for IR control:

1. On your Bose go to "System Menu" 
2. Select "Remote Control" 
3. Select "IR Control" 
4. Select "On"

Once this is done, you will be able to control your Bose audio system via infrared with Smart Remote.

This workaround has already been tested and working on:

• Bose Lifestyle18 Series II

If these guidelines helped you with another Bose audio system model, don't hesitate to share your model with us so it can help other users.