Error 500: "oh, internal server error"

In the case you are trying to remove or edit a device, group, TV or Home Scene, etc. via Smart Remote App and you get an error message mentioning ""oh, internal server error" code: 500", please follow the steps below:

  • On the top left of your Smart Remote App Home screen click on the home icon
  • Select "Edit"
  • Select your Home
  • Select "Remove"
  • Re-start setup with Smart Remote App, you will be able to recover your configuration in App by selecting the Smart Remote linked to its home when Smart Remote is found

If this doesn't help, please contact us.

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