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Amazon FireStick + Samsung IR soundsystem : Error 20

I ran my smart remote using FW : v0.69.15-19.6.1-ae

I have an Amazon Firestick and my smart remote Bt pairaid : all is ok

I also run a Samsung sound System : all is ok.

Using Custom Screen Layout, i add a sound control for my Samsung sound System using IR.

All is ok until the remote isn't bluetooth connected. When i get device connected on my Firestick i recieved an error 20 on remote screen eachtime i try to manage Samusng device sound.

Not a big Issue who can be solve using an AV Scenes, but editing Layout is far so easy, and can be add to point and click fonction.

This error only appear on last FW Update.

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  • Hi NICOLAS LEGER, we were able to reproduce the issue in our office. Thanks for your helps in discovering this. We have notified our Engineering team, and we will get back to you as soon as we have news or additional questions for you. Thanks for your UX feedback about the AV scenes. We will report it to our team

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  • Hi NICOLAS LEGER, our engineering team informed us that a fix for this issue will be available in the next software version of the Smart Remote.

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  • Hi NICOLAS LEGER, we wanted to follow-up with you to let you know that your issue with "Error 20" has been fixed in our latest release. Please see the release notes here. 

    Please let us know if you have any additional feedback or concerns.

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