0

Strange IR learning issue

I have a Sony AV model STRDH590 and for some reason the standard "Media Box"  button on the input page does not work.  A few month ago, I setup the button to "Use Infrared Learning" and resolved the issue.  Every thing was working fine until I got one of the recent software updates.  No problem, I figured that I just needed to reprogram the button.  Now when I try to program that button by learning the "Media Box" code or any other code I get stuck on the "Test your new button" page because the test never works.  The really strange thing is if I click the Yes button to save the button anyway and test the button from the devices input page the button works.  The main issue is that the button does not work during the TV Scene activation or on the Scene repair page.  Nothing that I have tried has resolved the issue.  I have tried "Erase all", "Smart Remote - Clear data", and a factory reset.  I would really like to figure out a solution so that the TV Scene activation will work again.

Bryan

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 1 mth agoLast active
  • 1Replies
  • 15Views
  • 2 Following

Still have questions?

Send us an email and we'll help out. Contact us