This is one of the most disappointing products I’ve kickstarted.
I.dont.use it. I haven’t even setup the sensors for motion tracking. What’s the point when the only device I have that works is my tv. I’m still waiting on that Wink Hub support that was originally supposed to be there. At this point I’ve pretty much lost all interest in the hardware. The only reason why I’m posting this is because I was cleaning under the couch and saw the remote covered in dust. It must have fallen off its stand and fell under and I had completely forgot it even existed.
Hi Robert Pelletier , Smart Remote currently supports a wide variety of devices (Bluetooth, Wifi and Infrared) and with the option to make use of IR learning to you can even add newer devices from scratch. Wink Hub is definitely still on our radar, we simply have to cater to the more popular integration requests so we work on this on a priority basis.
If you are struggling with certain aspects of using the Smart Remote please don't hesitate to contact support and we will be more than happy to help you with any walkthroughs or trouble shooting processes.
Thanks again for your feedback.Reply
I think you not using the device is a terrible reason to give it a poor review. Although I will say that I have been waiting until about a month ago to first use mine as well but now that I have full control of my custom devices wiI think you not using the device is a terrible reason to give it a poor review. Although I will say that I have been waiting until about a month ago to first use mine as well but now that I have full control of my custom devices with the IR learning working the remote is AMAZING. Try the IR learning to make your own custom screen if you already have a remote. I also have not setup the sensors yet but I highly recommend getting a device to use the remote to it's potential as I think it'll change your impression of it as it's changed mine for sure. Good luck!Reply
You catch more flies with honey than vinegar. If you hate the product just sell it on eBay, they fetch more than your Kickstarter pledge in some instances. I bought mine used on eBay. So far it doesn't list my Epson 5040UBe which is odd as it's been out three years.
I'm using the learning function to add all the features I want. I'll update on battery life after a few days.
Now that being said, this is a tiny start-up, not Microsoft. Some of the complaint's I see people are acting like sevenhugs killed their first born. Get a grip. They want to succeed, but I understand as I am a start-up CEO myself the gargantuan hurdles in front of me. So far the product is pretty cool. Let's see how they proceed in the next few months.
But not using the remote is just plain silly. Sell it.Reply
Been using the remote for a week. Gotta say that this thing is fantastic. I can almost guarantee that most of the issues are user error based. There is a learning curve for sure, especially between the remote and the app. It's not 100% clear on the learning function.
Once you learn how to actually program custom buttons it's flipping amazing and addictive.
Sevenhugs please make the IR learning function a final priority, it's what has made this thing so good for me so far.Reply
See that's odd, because with my Alexa and my Wink hub 2, smart switches and plugs as well as other smart devices, I can do everything that you mentioned. I'm pretty sure it was implied that I wasn't using Alexa on its own. Its integrated with my Wink Hub 2 and they work wonderfully together. I have routines for 5:30am Mon/Fri that turns on the heated floor in the bathroom and turns on my NPR news brief on the Echo in the bathroom. When I leave she automatically locks the doors and sets my ADT. All this is pretty simple to setup via routines. Seems again we have an instance of not knowing how to use your technology my friend. Its OK, it happens. :)
Also, I'm a little confused as how I screwed up when all my stuff is doing exactly what I want, even the sevenhugs remote. Hehe. Also, I had a harmony. I wanted something I could program that was a tad more elegant and didn't look like a Fisher Price My First Remote. LOL
I say you sell it, you can get excellent returns on Ebay, definitely more than you paid. Take advantage while the gettins good.Reply