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UK Delivery

Have any UK customers received their remotes yet?

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  • Hi Phil,

     

    Not as of yet as we are currently trying to fix an issue on the logistics side, rest assured when this is resolved we will be shipping to the UK with immediate effect.

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  • Any chance of being a bit more specific? What issue and when will it be resolved?

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    • Hi John, an issue on the logistics side that affected our ability to restock resulting in our devices being stuck overseas, we are working on resolving it as fast as possible and hopefully by the new years we should be back on track.

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  • Ok, so my fault for going for British understatement in saying “a bit more specific”. I was expecting a specific answer - maybe even the name of a month when I might get this product that I have already paid for long ago. Obviously too much to ask.

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    • John Apologies as in order to avoid further disappointments we currently are not able to provide any ETA on when the logistics issues will be taken care of, we would just like to let you know that we are working around the clock to fix this issue and it will very shortly be taken care of.

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