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Updating App

Everytime the app says there's an update, I click it, it brings me to the play store, then says it's an unsupported app so I can't update it..... So that makes it useless to me cause it still doesn't have support for any smart decides I own

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  • Hi Luigi Colancecco thanks for reporting this issue. Can you please try to delete your current app and search for "Sevenhugs Smart Remote" in the app store? This way you shouldn't have any more issues updating it. Please let me know if that helps and no worries, you won't loose your whole configuration, when adding your Smart Remote on the app, it will recover all your Smart Remote's configuration.

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  • I already deleted it and reinstalled it I still can't update it.

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    • Luigi Colancecco could you please tell us what is the name of the application you have? Is it 'Smart Remote' or 'SR Beta'? In case you have 'SR Beta', it means you remain in our beta program and you need to switch to our production Android application. Here is the link to download it.
      Please let us know if it solves your issue.

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  • 1 yr agoLast active
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