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Programs refresh when touching remote

Hello, 

I just started to use sevbenhugs remote and notice that when I'm watching an episode or listening to music and pick up the remote after a while. it will refresh what ever is on the screen. anyone know why this happens?? I'm using Nvidia Shield Pro 

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  • Francisco Lizarraga Hi and thanks a lot for reporting this! could you please share what apps you are using on your NVidia Shield Pro when this happens?

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  • It's done it while using, Spotify, Disney+, Hulu and Amazon Video

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    • Francisco Lizarraga could you please try to factory reset your NVidia Shield and let me know if that helps?

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