Perform a factory reset of your Charging Base
You will have to perform a factory reset of your Charging Base only in the case that your Charging Base is not responding anymore (Charging base unreachable) and a hardware reset has not resolved your issue.
Unplug Charging Base
Press and hold the button on the charging base and don’t release until indicated
Plug in the Charging Base
Continue holding the button during 12 seconds
After a Charging Base factory reset, if you are using Point Mode you’ll have to reset Point Mode calibration .