When I try to customize the order, it says "Oops, something went wrong. Cannot find Devise 42b208a8 Error code: 2075502 and I've tried it several times. Also I noticed that it's missing my new TV Scene AirTV Mini 4K from the list. Please assist.
Vinh Tran do you confirm that your Smart Remote is well connected with your Smart Remote App? If yes, could you please try the following steps and let us know if that helps?
On the top left of your Smart Remote App screen click on the home icon
Select your Home
Select Remove Home
You will then be able to repair your Smart Remote App and Smart Remote by following the steps indicated on Smart Remote. No worries, your Smart Remote App will recover all your configuration from your Smart Remote.
Anne-Sophie F. I did what you requested and it re-added my home, but when I try to go into the TV Scenes display order menu again, it's still doing the same thing saying it cannot find device & giving the same error code.