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Reset your system

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Turn on/off Smart Remote
Smart Remote is meant to be always on so you can use it at any time. We recommend to put your Smart Remote back on your Charging Base each time your are not using it.…
- 3 yrs ago
- 6,799
- 2
- Reset your system
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Perform a factory reset of your Room Senors
You will have to set Room Sensors back to factory firmware only in the case Room Sensors are not responding anymore (Room Sensors unreachable) and hardware reset has not resolved the issue.…
- 3 yrs ago
- 256
- Reset your system
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Perform a hardware reset of your Room Sensors
You will have to perform a Room Sensors hardware reset only in the following cases: you received a replacement unit for Room Sensors or Charging Base and you need to reconfigure your Point Mode…
- 3 yrs ago
- 348
- Reset your system
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Perform a factory reset of your Charging Base
You will have to perform a factory reset of your Charging Base only in the case that your Charging Base is not responding anymore (Charging base unreachable) and a hardware reset has not resolved…
- 3 yrs ago
- 418
- Reset your system
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Perform a hardware reset of your Charging Base
In cas of any issue with your Charging Base, you may have to perform a Charging Base hardware reset. In that case, just unplug and plug the Charging Base back.…
- 3 yrs ago
- 424
- Reset your system
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Perform a factory reset of your Smart Remote
You will have to reset your Smart Remote back to Factory Firmware only in the case you need to force an update of Smart Remote’s firmware or a hardware reset has not solved your issue.…
- 3 yrs ago
- 1,767
- 1
- Reset your system
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Erase your Smart Remote configuration
Should you choose to start fresh you will need to erase all settings and configurations from your Smart Remote. To reset your configuration please follow the steps below:…
- 3 yrs ago
- 843
- Reset your system

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